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E-mail: jeremyjin@longchang2001.com
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Privacy Policy
Pubtime:2026-08-28  /  Source:Long Chang  /  Clicks:2

Effective Date: August 28, 2026

Dongguan Changlong Shoe Material Co., Ltd. (“Changlong”, “we”, “our”, or “**us”) respects your privacy and is committed to protecting the personal information of visitors, customers, business partners, and other users of this website.

This Privacy Policy explains how we may collect, use, store, protect, and disclose information when you visit or interact with our website.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

Dongguan Changlong Shoe Material Co., Ltd. was founded in 2001 and specializes in the research, development, and production of fashion shoe, bag, and clothing accessories.

Our products and services include weaving, embroidery, hot stamping, handmade processing, high-frequency processing, laser processing, and other customized manufacturing services.

We provide OEM/ODM and one-stop customized processing services to customers in China and overseas.

For business operations and production support, we maintain production and research capabilities in Dongguan and Southeast Asia.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

2.1 Information You Provide Directly

When you contact us, submit an inquiry, request a quotation, request product information, or communicate with us, you may voluntarily provide information such as:

  • Name

  • Company name

  • Job title or position

  • E-mail address

  • Telephone or mobile number

  • Country or region

  • Product requirements

  • Product specifications

  • Customization requirements

  • Inquiry details

  • Files, images, drawings, samples, or other materials you choose to provide

  • Information contained in communications with us

You are not generally required to provide personal information simply to browse this website. However, certain information may be necessary for us to respond to an inquiry or provide requested business services.

2.2 Information Collected Automatically

When you access our website, certain technical information may be collected automatically by our website, hosting provider, security systems, or other technical services.

This information may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Screen resolution

  • Language settings

  • Referring website or page

  • Pages visited

  • Date and time of access

  • Approximate website usage information

  • Technical logs and security-related information

This information is generally used to maintain website operation, improve performance, analyze technical problems, and protect the website against malicious or unauthorized activity.

3. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including:

  • Responding to customer inquiries;

  • Providing product information;

  • Preparing quotations and business proposals;

  • Communicating with potential customers and business partners;

  • Understanding customer requirements;

  • Providing OEM/ODM and customized services;

  • Processing business cooperation;

  • Managing customer relationships;

  • Improving our products and services;

  • Improving website functionality and user experience;

  • Maintaining website security;

  • Detecting and preventing fraud, abuse, or unauthorized activity;

  • Complying with applicable laws and regulations; and

  • Performing other purposes reasonably related to the purposes for which the information was collected.

We will not intentionally use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

4. Business Inquiry Information

Because Changlong primarily provides B2B manufacturing and customized processing services, information submitted through business inquiries may include commercial information such as:

  • Product categories;

  • Material requirements;

  • Design requirements;

  • Quantity requirements;

  • Packaging requirements;

  • Technical specifications;

  • Production requirements;

  • Delivery requirements; and

  • Other information necessary to evaluate a business inquiry.

Such information may be used by our sales, technical, production, quality control, research and development, or other relevant teams when necessary to evaluate and respond to your inquiry.

5. Customer-Provided Designs and Files

If you voluntarily provide product designs, drawings, images, logos, technical documents, samples, or other files for the purpose of obtaining a quotation, sample, or customized manufacturing service, we may process such materials solely as reasonably necessary to handle your business request.

Where such materials contain personal information or third-party intellectual property, you are responsible for ensuring that you have the appropriate rights or authorization to provide them to us.

The ownership of customer-provided intellectual property remains subject to the applicable agreement or authorization between the parties.

6. Legal Basis for Processing

Depending on the circumstances and applicable laws, we may process personal information based on one or more of the following grounds:

  • Your consent;

  • The necessity to respond to your request;

  • The necessity to perform or take steps toward a contract;

  • Our legitimate business interests;

  • Compliance with legal or regulatory obligations; or

  • Other lawful grounds permitted by applicable laws.

Where consent is required, you may have the right to withdraw your consent, subject to applicable legal limitations.

7. How We Share Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may disclose or share information where reasonably necessary with:

7.1 Internal Teams

Information may be shared with relevant employees or departments, such as sales, customer service, research and development, production, quality control, logistics, and management teams, where necessary to handle your inquiry or business relationship.

7.2 Service Providers

We may use third-party service providers to support website hosting, security, maintenance, communications, information technology, or other business operations.

These service providers may process information on our behalf and are expected to handle such information in accordance with applicable requirements.

7.3 Legal and Regulatory Authorities

We may disclose information when required or permitted by applicable laws, regulations, court orders, legal processes, or governmental requests.

7.4 Business Transactions

If Changlong becomes involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, information may be transferred as part of that transaction, subject to applicable laws and appropriate safeguards.

8. International Data Transfers

Changlong serves customers in multiple countries and regions and maintains an international production and supply network.

As a result, personal information may be accessed, processed, stored, or transferred across national or regional borders when necessary for business operations, customer service, technical support, or other legitimate purposes.

Where applicable laws require specific safeguards for international transfers of personal information, we will take reasonable steps to comply with those requirements.

9. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, security, performance, and user experience.

Cookies may allow the website to remember certain settings or recognize returning visitors.

Depending on the technologies implemented on the website, cookies may be used for purposes such as:

  • Essential website functionality;

  • Security;

  • Performance monitoring;

  • Website traffic analysis;

  • User preferences; and

  • Improving website functionality.

You can usually manage or disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality or performance of parts of the website.

10. Third-Party Services

Our website may use or link to third-party services, platforms, tools, or websites.

Depending on the actual services implemented on the website, these third parties may independently collect or process information according to their own privacy policies.

Examples may include:

  • Website hosting and infrastructure providers;

  • Website security providers;

  • Analytics services;

  • Communication services;

  • Social media platforms; and

  • Other third-party services used to support website operation.

We recommend reviewing the applicable privacy policies of third-party services before providing personal information through them.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Security measures may include access controls, technical safeguards, server security, monitoring, and appropriate internal management procedures.

However, no method of transmission or electronic storage is completely secure.

Therefore, although we take reasonable steps to protect personal information, we cannot guarantee absolute security of information transmitted through the Internet.

12. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes for which it was collected;

  • Maintain business and transaction records;

  • Provide requested services;

  • Communicate with customers and business partners;

  • Resolve disputes;

  • Protect our legal rights and interests; or

  • Comply with applicable legal and regulatory obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable laws.

13. Your Privacy Rights

Depending on your country, region, and applicable laws, you may have certain rights regarding your personal information.

These rights may include:

  • The right to know whether we process your personal information;

  • The right to request access to your personal information;

  • The right to request correction of inaccurate or incomplete information;

  • The right to request deletion of personal information;

  • The right to restrict or object to certain processing;

  • The right to withdraw consent where processing is based on consent;

  • The right to request a copy of certain personal information; and

  • Other rights provided by applicable privacy laws.

To exercise any applicable rights, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

14. International Visitors

This website is intended to provide information about Changlong and its products and services to customers and business partners worldwide.

If you access our website from outside China, you acknowledge that information submitted through the website may be processed in China or other jurisdictions where Changlong or its service providers operate.

Where required by applicable law, we will take reasonable measures to protect personal information during cross-border processing.

15. Children's Privacy

Our website is intended primarily for businesses, professionals, customers, and other adult users.

We do not knowingly collect personal information from children for the purpose of providing products or services.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

16. Third-Party Websites

Our website may contain links to third-party websites, including websites operated by business partners, social media platforms, service providers, or other organizations.

We do not control third-party websites and are not responsible for their content, security, privacy practices, or data processing activities.

Your use of third-party websites is subject to the privacy policies and terms established by those third parties.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business operations;

  • Website functions;

  • Technologies used by the website;

  • Applicable laws and regulations; or

  • Our privacy practices.

When we make changes, the updated version will be published on this page and the effective date will be updated accordingly.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Dongguan Changlong Shoe Material Co., Ltd.

Mobile: +86 130 5859 1172
E-mail: jeremyjin@longchang2001.com
Address: Room 702, Building 5, No. 6 Hengtong Road, Houjie Town, Dongguan City, Guangdong Province, China

We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable laws and regulations.

19. Effective Date

Effective Date: August 28, 2026
Last Updated: August 28, 2026

By continuing to use this website after an updated Privacy Policy is published, you acknowledge the updated policy to the extent permitted by applicable law.